FAQs
How long does it take to receive my Bloom order?
Shipping time may vary, but it typically takes 1-2 weeks.
My order never arrived. What do I do?
Reach out to gifting@bloomnu.com and we'll help track it down.
How do I enter a challenge?
Post on TikTok and/or Instagram, feature Bloom, tag @bloom or @bloomsupps, and include #giftedbybloom plus the challenge hashtag.
Where do I find the challenges I'm in?
Everything you're eligible for lives on your GRIN dashboard, all in one place.
Do Stories count?
Stories don't count toward challenges, so be sure to share your content as a post or Reel.
Can I post on both TikTok and Instagram?
Absolutely, and each qualifying post counts as a separate entry. The more you post, the more entries you have to win!
Do I have to post every month?
No hard requirement, but posting about once a month keeps you in the rotation for challenges, product drops, and early access. And the more you post, the more we get to see your creativity! If it's been a while (around 120 days), you may start seeing fewer invites come through. A monthly post is the sweet spot!
Can I be in more than one challenge at once?
Yes! Check your dashboard to see everything you're eligible for.
What counts as a qualifying video?
To qualify, your video should feature an eligible Bloom product shown clearly within the first 10 seconds (front of the label facing the camera), be posted publicly as a post or Reel (not a Story), and include #giftedbybloom plus the challenge hashtag. Keep it original, authentic, and free of competing brands.
Do I need a certain amount of followers to win?
Nope! Many of our prizes are judged on creativity, not engagement, so anyone can win.
When will I hear if I won a challenge?
We'll reach out after the challenge wraps if you've won.
What kinds of prizes can I win?
Cash prizes, exclusive merch, event invites, and more. It varies by challenge.
How do I get paid if I win?
We'll reach out with all the details after the challenge wraps.
Can I choose which products I get?
Yes! When you claim, you'll pick your intro gift from what's available.
Can I get restocks on my favorite products?
While we can't promise restocks, each month brings a new opportunity to receive product, join challenges, and more! Make sure to keep an eye on your dashboard and inbox!
Why do I have to link my socials on GRIN?
Linking your socials allows us to accurately track the Bloom content and performance you generate! We only have access to content related to Bloom and cannot view or access any of your non-Bloom posts.
Are there local events I can attend in my city?
Yes! We host events in select cities throughout the year, and we'll email you the details whenever one is happening near you.
Have more questions?
Email us anytime at gifting@bloomnu.com.
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